Redesign
Process redesign with AI
Automating a bad process only makes it go faster. First we understand how work really gets done, then we design how it should run with AI and, finally, we redefine who does what.
Tell us about your project
What's included
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Process discovery
We map every process: who does what, with which tools and where time gets lost. It stands on its own, even if nothing gets built afterwards.
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Target process design
We design how each process should work with AI in place: which steps disappear, which get automated and where a person still decides.
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Role redesign
We redefine who does what once AI takes on part of the work, and help the team adopt the new way of working.
Who it's for
- Some processes are slow, full of manual work or depend on a few people.
- You want to automate, but aren't sure what or how.
- Teams use different tools and information doesn't flow.
What you get
- Map of the current processes
- Design of the target processes
- Proposed split of tasks between people and AI
- Adoption plan for the team
Frequently asked questions
Do we have to build software afterwards?
Not necessarily. Discovery and design are valuable on their own; many improvements are organisational. If software is needed, we build it.
How are the teams involved?
We talk to the people who do the work every day. They know best where time gets lost.
What if a process shouldn't be automated?
We say so. Part of the design is deciding where a person's judgement is still needed.
Other services
Shall we talk about your project?
Tell us what you need and we'll get back to you within 12-24 hours.
Tell us about your project